Merchandise must be returned within 14 days of receiving your purchase. Merchandise must be unworn, unwashed, with tags. Any merchandise marked "Final Sale" cannot be returned. All footwear returns must include the original shoebox in its original condition, without postal labels.
Refunds: (Online Purchases Only) Once your return is received and inspected, within 7-10 business days, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Original shipping charges are non-refundable. Late or missing refunds: (if applicable) If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, as it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund (Online Only). Once we receive your return, we will process a refund for the cost of the returned item and send you an email.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 189 Pine Street, Abilene, Texas US 79601. Shipping charges are non-refundable. You will be responsible for all shipping. Shipping To return your product, you should mail your product to: 189 Pine Street, Abilene, Texas US 79601 You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you do not wish to exchange an item, you may return the item in purchased condition (Find Returns Section) and we will take note of your available store credit to be used on future purchases.